Devoted to Managers and those that seek to improve their management skills

Peter Drucker in his book The Effective Executive wrote on page 2 concerning the difference between a knowledge worker and a manual laborer.

It is interesting to note that how he describes the differences is extraordinary in how it applies to our current situation. For example let's take the GM company problems as they exist today and Drucker's interpretation.

Drucker mentions that for manual work, the only thing that really matters is the efficiency within which it is performed. The worker is alway judged in this case by the quality and quantity of a definable output, such as a pair of shoes.

He goes on to say how we have advanced tremendously so that the output by workers has increased exponentially. But that is not the solution to success, believe it or not.

I read an article by Kathy Sierra today that started by asking the question: Do you keep checking your email even when you don't need to? She goes on to quote a couple of quotes from articles talking about intermittant... Continue Reading

I think that in the area of office criticism, there is a definite role to play for the manager. To me many of the co-workers will deal with one another in the same way the manager or team leader does.... Continue Reading

Do you want to help yourself in making more time for what is a priority in your day to day managing? Here is an interesting insight that Tom Foster mentions when talking to a manager that doesn't have enough time... Continue Reading

Jeff CornwallDirector of the Belmont UniversityCenter for Entrepreneurship a a The director of the Belmont University Center for Entrepreneurship, Jeff Cornwall, used the recent success of their basketball team, entering the NCAA men's basketball tournament for their first time... Continue Reading

Giving great customer service doesn't have to be made into a complicated, hard-to- understand ordeal for your employees. Here are five things that you can teach and remind your employees to do on a consistent basis that are easy to... Continue Reading

I recently posted about the challenges and strategies needed to manage a decentralized workforce. Last year Mercer Human Resources Consulting conducted a survey of 1043 companies that revealed that 44 per cent of U.S. companies offered a minimum of some... Continue Reading

With the traditional workplace being turned on its head, from technological advances, growth of the global economy and the ability to telecommute, it has caused major challenges for management. This can especially be a potential nightmare for HR departments... Continue Reading

Have you ever come across the customer service nightmare that stares you in the face and growls at you the whole time you're trying to explain something? Even though you may not be an HR specialist, it doesn't take too... Continue Reading

Can you as a manager or ownerleave the business and know that there will be a high performance that will occur whether you are there or not? If you don't have this confidence, you have a problem. And that problem... Continue Reading

One of the underlying foundations of customer service is communication. Without communication, like any relationship, there is build-up to the point of explosion. Blogs, along with a number of strengths, is one of the great open lines of communication available... Continue Reading

Steve Pavlina wrote what I thought was a fun thought to attempt in loosening up the workplace. I know that in the pressure of everyday work life, there is a real need to let lose once in a while and... Continue Reading

Those of us who invest and follow the business and management world are all aware of the legendary investing prowess of Warren Buffett. But one of the things you don't hear much about is his managing ability. If you have... Continue Reading

I know that there are times when we hear of some marketing tricks of the trade that seem repetitious, but be careful in your business if you’re not implementing some of these techniques. You’d be surprised at how many... Continue Reading

Kirby Puckett Announcing his retirement from baseball because of an injury.   Kirby Puckett1960-2006 At this conference he said: "tomorrow's never promised." By any measurement you can use, Kirby Puckett was a great inspirational leader.  Of course the fact that... Continue Reading

Recently we talked about how to grow a healthy business and life; we needed to learn how to grow things simultaneously. Sequential growth won’t allow us to reach our goals or live a healthy lifestyle along with it.  a... Continue Reading

Many managers and business owners believe that a continuous influx of large amounts of money is the answer to business or department problems. The same thing happens with employees as the thought is that getting more employees will solve... Continue Reading

Last post we talked about success in general and how to live life simultaneously; growing everything together. a Now let’s narrow that into business and management. First of all we all must be aware that life doesn’t really happen... Continue Reading

I remember one of my mentors talking to me about how to properly look at growing a business, management and financial goals. What was revealed to me I have held for many years and not let go. a He... Continue Reading

We here a lot of talk in the media about what is called a “living wage.” What that is of course no one can say. It’s really a socialist’s last gasp at trying to centrally control the economy and... Continue Reading