ManagersRealm: Herb Kelleher Archives

Herb Kelleher Archives

Apr26	Herb Kelleher: The Method Behind His Madness - 143 Gary Bourgeault April 26, 2008 Know More: Herb Kelleher control, Core Values, Creativity, Flexible, Great Leader, Herb Kelleher Business Leadership, Herb Kelleher Humor, Herb Kelleher Management Style, Lead by Example, LUV, Management Style, Southwest Airlines What he learned from his motherHerb Kelleher had a strong bond with his mother, as his father had died in 1943 at a fairly young age. He has reflected on the influence Ruth Kelleher had on his life a number... Continue Reading Posted at 4:48 PM \| Permalink \| Comments
Mar22	Herb Kelleher: The Method Behind His Madness - 142 Gary Bourgeault March 22, 2008 "I'm always willing to look at [market research], but I never want to get bogged down in it." As a matter of fact, right after saying what he did above, he added that "We get a lot of employee feedback... Continue Reading Posted at 11:09 AM \| Permalink \| Comments
Feb26	Herb Kelleher: The Method Behind His Madness - 141 Gary Bourgeault February 26, 2008 "Corporate Culture is the present manifestation of the past. It guides behavior, gives a sense of identity, tells the corporate story and is the glue that holds the organization together."One of the most important aspects of a company is the... Continue Reading Posted at 2:28 PM \| Permalink \| Comments
Feb 4	Herb Kelleher: The Method Behind His Madness - 140 Gary Bourgeault February 4, 2008 "If somebody said to me, Herb, I'd love to be a great coach or a great leader but I don't have the time to do it. My response to them would be, you don't have time to do anything else... Continue Reading Posted at 8:19 PM \| Permalink \| Comments
Jan30	Herb Kelleher: The Method Behind His Madness - 139 Gary Bourgeault January 30, 2008 For an organization to excel, it is necessary to build a culture of "mental ownership." Southwest's culture is supported by hiring, communication and other HR practices.The idea that an HR department (it doesn't matter if it's two people) is developed... Continue Reading Posted at 8:34 PM \| Permalink \| Comments
Jan23	Herb Kelleher: The Method Behind His Madness - 138 Gary Bourgeault January 23, 2008 "The key to Southwest's business success," he says, "has been defining the company's market niche and adhering to it."We tackle this issue off and on again at managersrealm, because it's one of the more vital issues any business will deal... Continue Reading Posted at 9:56 PM \| Permalink \| Comments
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Herb Kelleher Archives

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