ManagersRealm: Employee Training Archives

Employee Training Archives

Feb20	The Failure of the U.S. Educational System and what Businesses must do about it - "2 Million Minutes" Gary Bourgeault February 20, 2008 Know More: Employee Training 2 million minutes, 2 million minutes documentary, 2 million minutes film, Bob Compton, Education Failure, Training, Training Program The release of the documentary "2 Million Minutes" by Bob Compton has resulted in the expected circling of the wagons by the U.S. educational system, which always does this when the incompetence and poor results are uncovered for the public... Continue Reading Posted at 2:28 PM \| Permalink \| Comments
Dec16	Draw Out Strengths, Don't Try to Fix Weaknesses Gary Bourgeault December 16, 2006 A key skill that managers must learn in connection to their people is to not focus too much on the weaknesses of an employee, in the sense of trying to make them better in those areas. You're wasting a lot... Continue Reading Posted at 10:44 PM \| Permalink \| Comments
Nov 3	Understanding what Talent really is Gary Bourgeault November 3, 2006 One of the great misconceptions about "talent" in the workplace is its connection to being a superstar or genius. Great managers understand that this isn't what makes talent at all. As a matter of fact, when someone thinks of himself... Continue Reading Posted at 10:20 PM \| Permalink \| Comments
Oct30	The power of Human Touch in Customer Service Gary Bourgeault October 30, 2006 The constant and greatest part of customer service will never be determined by technology. We talk a lot about that here at managersrealm. Lynn DellaCroce at Crm Buyer said this about the human touch: "Simple actions like promptly returning phone... Continue Reading Posted at 4:01 PM \| Permalink \| Comments
Oct10	Is oversight even part of management anymore? Gary Bourgeault October 10, 2006 With the pace of change and workload connected to it, is it possible as a manager to even really take oversight of anything in the workplace anymore? It is my thought and experience that we can't; at least not in... Continue Reading Posted at 5:38 PM \| Permalink \| Comments
Sep20	Create a series of small victories for your employees Gary Bourgeault September 20, 2006 Being a staunch Hockey fan, the start of the exhibition season reminded me of some excellent ways managers can offer encouragement and training for their employees. What is the purpose of any exhibition game in any sport? To get the... Continue Reading Posted at 3:42 PM \| Permalink \| Comments
	Will you burnout on customer service? Make firing your employee the last resort How to interest your employees in Training Ethical Business Practices Start at the Top Employees and Empowerment Consumers abandon you in droves because of poor Customer Service Managing your office telephone policy How to minimize mistakes - Or should you? Home Depot's customer service plan: Employee Payoffs - will it work? How to build better team unity The only purpose of Performance Feedback Why customer service is so hard A Better way to set clear expectations Handling Problem Employees Perfectionism and Growth Undermining yourself: or not managing you! The importance of Consistency Wegman's consistant example of great customer service The First step in great customer service Serve a live customer or answer the phone - what's your priority? Letting someone fail Don't hire those you need to fix Is your customer service too Aggressive - Part 2 The Importance of Listening New thoughts on Performance Review The Armed Forces leading the way in Coaching Get your new Employees Fired up What Business is all about Let Improvement Immerse Your Company’s Genetic Makeup Tyson Foods gets its Training Right Training that gets Results Draw the Gold from your Employees Women: A Diverse Market Web Design and your Customer W. Edwards Deming and Evaluation by Performance The Value of Excellent Workplace Training Making Blended Learning Work What might blended learning do for you? Understanding Blended Learning

Employee Training Archives

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