"Focus on outward contribution. Gear efforts toward results rather than work."
For Peter Drucker, it was a huge mistake for a business executive to focus on the work to be done, or worse, the "techniques and tools" used.
He said for the highly successful executive, it wasn't the place where they started. Drucker asserted the right place to start is to ask the question of "What results are expectedd of me?" If we don't get that question answered, the rest doesn't matter; we won't be effective.
If something isn't accomplished, nobody wants to hear why a tool or specific technique didn't work, they want to know why the results desired didn't happen. In other words, they don't care how you do it, just get it done.
If we fall in love with tools and techniques, it can be a recipe for disaster and failure, as results can be brought about in many different ways, and most the time we must adjust and adapt to make it happen.
Nobody that understands business should challenge someone on producing results, as long as it's done within the confines of the budget and satisfies the customer.
This is always the major factor in effective leadership and someone always playing it by the book. All of this is saying we must learn to innovate on the fly in order produce the desired result. If we focus on how we do something instead, we'll be bogged down in endless mistakes bound to repeat themselves.
Focus on results and we'll bring the outcomes we want out every time. When it comes down to it, it's getting results, not how we get them, that matters; those that are effective business leaders are that way for this reason.
Other Peter Drucker Resources:
The Man Who Invented Management
Beyond the Information Revolution
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