
"When you come to a roadblock, take a detour."
Have you ever met a stubborn manager or business leader? We don't have to go to far to make that experience a reality do we?
Now in reference to Mary Kay saying, "When you come to a roadblock, take a detour," that could be taken as a personal encouragement - and it is. But it could also be taken as an admonition to us in business that try to force something to work in a certain way when it simply won't.
Some people feel that what is called "taking a detour," is another way of saying compromising what you're trying to do. That would be misunderstanding the concept.
Now if you're talking about the core values of a company and its purpose, that would be correct. When you're talking about practical ways of getting to your destination, it would be wrong.
We can't fall in love with processes, it would eventually kill whatever it is you're trying to do.
This is one of the those areas that a lot of managers misunderstand and eventually fail in. They don't differentiate between core value and purpose over the ways that you express them. The ways that we express those values can be done in thousands of different hues that can even be customized for individual workers and customers.
Detours are great ways to deal with a situation and roadblocks, as the way we get to our destination isn't that important. What's important is that we get there with what we stand for intact, while adjusting and adapting as we go.
We need to love taking detours, not sit there for long periods of time trying to bulldog our way through problems while leaving devestation in our wake.
Other Mary Kay Resources:
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