If you act enthusiastic, you become enthusiastic – and it spreads like wildfire!
Many years ago, if I would have heard the statement above, I would have cringed and been extremely skeptical about it being workable. Over the years I've found that Mary Kay's insight into this matter is accurate.
There is a viral effect when it comes to enthusiasm and it does spread when you go about living out that enthusiasm before your people.
Now having said and agreeing with that, there are two things I thing all managers need to include with enthusiasm if it's going to go beyond short-term results.
First, the enthusiasm has to be real. Now I don't mean that acting enthusiastic when we're maybe down is hypocritical, what I mean is that behind our outward enthusiasm is a real motivation within that makes it real. People can tell over time when it's not.
Secondly, our enthusiasm must be matched by our actions. If we're enthusiastic but don't have things within the company to encourage enthusiasm within our people, it doesn't stand much chance of lasting.
If we're truly enthusiastic within, our actions will coincide with that. Don't underestimate the fact that everyone in a company will look at leaders and managers more than listen to what they say. Actions will truly show what it is that you truly believe about a company or initiatives, far more than rah-rah speeches.
Again, all of this has its place, but long-term enthusiasm and results come about from something that is truly in the makeup of management. We want to be able to take that short-term enthusiasm and ride it out for years to the benefit of our people and the company. It can only be done when it is truly motivated by what's within.
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