Devoted to Managers and those that seek to improve their management skills

In the area of manager and employee relations, trust has always been one of the toughest areas to bridge between the two.

When we consider trust, we must look at two things. There is the feeling of trust and then there is the practical observance of what is actually done that will confirm whether that feeling is warranted. In other words the feelings and the actions must be one. If they aren't, relations between management and their people will deteriorate.

Healthy trust must be earned by management. It must be shown that what is said is followed up with the actions to back up those words and beliefs.

This is one of the reasons we talk a lot on managersrealm about how managers must live and breathe the purpose of the company. People will follow and live actions far more than they will words.

Obviously this can never be done perfectly as circumstances and situations in the business world change all the time. The key thing there is that communication must flow at all times. People will be forgiving when the changing situation is explained in a way that makes sense.

To let people simply think on changed circumstances too long is to court a disaster. It's best to explain what went wrong and why, and then correct it and go on. The majority of people understand this and will respect you for it.