Other than understanding the purpose for the existence of your company, I think the next most important thing to understand is the type of business culture the company embraces. Pretty much everything else comes out of these vital components.
With managers, everything we do and live within the company should be based upon these two factors. Yet it's surprising how few really use these as the real guideposts to go by.
From hiring, training, motivation, engagement, among a host of things, these are the roadmap to doing them right. Everything springs out of them.
We need to fully understand what type of culture we work in and are supposed to represent; and live and represent that to all of those around us. Management after all must believe in and follow these dictates.
It's amazing when you communicate this through your actions, words and deeds to your people, how it can transform the workplace into what it's supposed to be.
Ron Finklestein writes about this saying: "For successful companies, culture is about attracting and hiring the people who would be most successful in that specific organization. And it's about driving the behavior that makes the company successful."
To drive that behavior, we must as managers live and breath what our business culture represents.
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