
The endless stream of material on how to keep employees and treating them right, makes it seem like you have to understand something so complicated that only some type of "genius" could figure it out. Attracting and keeping good employees really isn't that complicated.
Peter Horan talked about it recently:
"People like to work in an environment where they are respected, appreciated and treated as responsible adults. Nothing says respects like regular application of "please" and "thanks". And while you are at it, ask people how they are and how their job is going. Your interest will be appreciated and you might learn something important about
your own company."
I managed a company in this way for years, and the results mirror what Peter is saying. We had great employees, almost no turnover, and we grew at 20 percent a year over that period of time.
It isn't that complicated to care about people. The only problem is that it can't be something like the "next strategy," it has to be real and from the heart. Everybody knows whether you really care about them or not.
The simple caring about people day after day, does as much to draw and retain employees as any other means used. Don't let anybody tell you that it's that complicated - it's not.
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