A recent article really opened my eyes to thoughts concerning 'shy people in the workplace,' that hadn't really crossed my mind before. While in my own management experience I have found that I intuitively responded to shy people in a number of the ways this article mentions, it was helpful to see it put together in writing and get some extra tips to do the job even better.
People that are shy have as many ideas and as much talent as anybody else; it just needs to be drawn out in a different way than others.
Ilise Benun, president of Hoboken, N.J.-based Marketing Mentor and the author of a new book, Stop Pushing Me Around has a number tips that we can use to tap into the value of these employees.
Make the first move - Shy people usually won't reach out first.
Don't put them on the spot - They shrink within themselves and feel even more conspicuous.
Let them set the pace - Letting them have more time helps them reduce stress and more ready to contribute.
Listen more - Just listen to them and allow them to communicate at their comfort level.
Be aware of signals - Body language is a big part of understanding shy people. Look for signs such as slouching and looking away as signs that they are not comfortable with what's happening.
Praise progress - Give a lot of positive feedback. This helps them to grow and thrive as their reminded of their triumphs.
For a deeper look at these things go to HELP THEM BLOSSOM: MANAGING THE SHY.
Other sources:
Beating Shyness In The Business World
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