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Jul21
Con Edison's failing their customers - they don't care

con edison.jpgIn one of the most bizarre stories I've heard in awhile, Con Edison employees were caught on tape sitting around doing nothing in the midst of tremendous power problems.

According to this report, "Five Con Edison workers in two vans were caught on video, sleeping, reading newspapers, making phone calls, and removing their sign that indicates they are at work."

The workers were asked, "I was just wondering what you guys have been doing this past half-hour? Because I saw the manhole over here. Is this a cable repair?"

One worker said, "We're working over here on the sidewalk. I really can't say anything. We're trying our best. So, that's all I can really tell you right now."

When asked if they were on lunch break for the past half hour, the worker said, "No."

Local residents confirmed that they had been doing this for a couple of days while they were without power.

What did management do when confronted with what happened? They refused to watch the video or explain what was going on.

Their public relations department said this: "First and foremost, you're not allowed to speak directly to our employees...Thank you for bringing this to our attention. We'll look into it and call you."

The only concern they had primarily, in their own words, was that their employees weren't allowed to be talked to by them. They also said they would call back and explain and never have.

Talk about stupid people. There is just no other words to explain the ignorance of handling this situation. What about their customers? Not a word was said.

I hope some of you spread the word about this cold-hearted company. These types won't respond without public pressure. They need to change their name to "cons" Edison.

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