« The power of being flexible | Main | Customer service Must Be Consistent »

Jun20
Why not use an internal blog to communicate with your employees?

blog.jpgWhile there has been some movement in the area of using blogs internally, I think that this could be a tremendous opportunity to keep lines of communication open and allow employees to sound off and add input to the company spontaneously.

There will be times when we have to call that dreaded meeting, but I think in any area of concern to the workforce, this is a fantastic tool to incorporate into your business or department.

Not only could you communcate current news and thoughts to the workers, but you can give them opportunity to respond back or even initiate some conversations across the workplace.

This can be great stuff to read through and find out where the heartbeat of the workers really are, and offer input that someone may be sitting on just waiting for the opportunity to share and get it out.

It's a place where ideas and thoughts can be triggered by others inputs and where you could respond and encourage what they're saying or ask for more direct communication for ideas that sound great or concerns that are floating around so much that they have to be answered.

Why wait until it's too late with some employees and their concerns or positive input, when you have a simple tool that offers possibilities of opening up things even more in the workplace?

We should all look seriously at incorporting blogs internally in our departments or busienesses. Are any of you out there doing this now? How is it working for you?

Sponsored link: The outsourcing every manager requires - Tampa Locksmith


5 Comments/Trackbacks




I'm half serious and half joking...

I hope they at least allow people on the intranet to post anonymous comments! Anyway, if you go for something like an internal blog, you'll definately want to make sure a good RSS reader is supported by the IT group.

You need to get the information into peoples hands and it would be less painful to do it by RSS than internal email spam. Isn't it cool how the micro has the same issues as the macro?

That would be an added plus (RSS feeds).

In the area of comments, I know that if things are done openly and honestly, it could be a great tool to keep everybody up on things and offer their input in a very practical and convenient way.

"I'm half serious and half joking...

I hope they at least allow people on the intranet to post anonymous comments!"

There's nothing even remotely "joking" about that. It's a sign of very poor understanding of management that people don't know that anonymous feedback is essential. Without it, you get only a sort of inhibited fearful non-response.

Secret ballots, the "suggestion box", to Wikipedia and modern studies of anonymizing technology used in meetings, there's lot of evidence that anonymized feedback is the only way to get a clear picture of what's going on. Many of the "nothing to lose" advantages of an exit interview can be achieved earlier, in time.

Craig,

Isn't it too bad that a lot of businesses have the type of culture that makes anonymous commenting a needed way of doing things?

Mature managers and leaders shouldn't be so intimidated by feedback to the point they penalize those making it.

Gary,

"Isn't it too bad that a lot of businesses have the type of culture that makes anonymous commenting a needed way of doing things?"

No. It's not "too bad", it's human/ape nature. There is no way around it. All societies have ways of giving some form of feedback or signal without revealing one's identity. Because they must. Because knowing who is giving the signal will invariably distort the signal with the likes/dislikes/fears we have about each other.

This may be a worse problem for men than for women, but even among women there's a conciousness of whether it's an insider or outsider making the suggestion or raising the issue.

"Mature managers and leaders shouldn't be so intimidated by feedback to the point they penalize those making it."

It doesn't really matter what any of us think they should or "shouldn't" do. They do, they will, and there's substantial evidence that they always will.

So find a way to quickly identify and moderate any really frustrated comments, and just deal with the fact that the best feedback will most often be anonymous.

Just for form, this is anonymous too.

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« The power of being flexible | Main | Customer service Must Be Consistent »

Advertise

Related Resources

recent comments

    sponsored ads



    subscribe


    Prefer Email?
    Subscribe below-

    Enter your Email:


    Powered by FeedBlitz What's this?

    Current News

    Support This Blog

    blogroll


    My site was nominated for Best Business Blog!

    I'm a C-list Blogebrity

    business social media

    Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

    BIZZlogos - Add your logo - free link to your site
    BIZZphotos - Add photos of your products and people
    BIZZprofiles - Submit your profile and build your online visibility
    BIZZspotlight - Spotlight your business with free links
    BIZZvideos - Videos about businesses, products and business people.
    BIZZbites - "Digg" for Business - Submit your articles and posts

    Know More Media - Management / Operations

    know more media network

    View Network Map

    Network Feed List (OPML)

    Know More Media Network
    Feed


    we support unitus

    PRWeb

    Influencer



    ManagersRealm is a member of the Know More Media network of business related blogs.

    Here are some current headlines from some of our business publications:

    ProductivityGoal

    CallCenterScript

    AdHurl

    TheBizofKnowledge

    LandingTheDeal

    CustomersAreAlways

    HealthCareVox

    BrainBasedBusiness

    TheInsurancePolicy

    MarketingBlurb