
All great managers have within them the desire to know their people. Not necessarily because they have some great feelings for them, but because they know that there is no way that there can be a team created that will excel at their work without this key ingredient.
They will know what motivates and moves their people to higher levels. They'll know within each person the skills they have both professionally and personally that can get things done the best and within the best atmosphere.
You don't have to think of yourself sitting there with a notebook and pen writing down all these individual traits. Rather it is something that you observe, within a relatively short time, and are able to use for the best of the company, team and individual.
What has to be done is that once you know what it is you must do, create or fix, you can then focus on those that will be involved in doing it.
If you're at a small company or department and already know everybody, this isn't too hard to do, except projects may change the mix once in a while and you need to be aware of it.
At larger companies simply being with people in a social situation of any kind and observing the way they interact, talk, facial expressions and body language will tell you very quickly who they are and how they can make the task be successful.
Most of the time it is having the discipline to take the time to do this that is the biggest managerial challenge. Once you get in the habit, it will almost happen intuitively and you'll do it without even thinking.
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