Sometimes you hire employees that have extremely strong gifts and abilities, but lack in the area of interactions with customers and their fellow workers. Here are some ways you can that person to be more cooperative and successful in the company.
There's a area of study that is called cognitive dissonance.
If you spend a lot of effort to get somewhere, and you don't like the end result, that's a contradiction. Why would you spend so much effort for something you don't even like? Contradictions make us feel uncomfortable and even stupid. Thus, we change our attitude about the situation, and say that we like it.
Here are four areas within this discipline and how they work:
"ben franklin effect": enemies who do you one favor will want to do more
To convert an enemy into a friend, try asking your enemy for a small favor. If your enemy obliges, he or she will be even more willing to do you more favors.
hazing: get people to like their situation by making them suffer to get there
Approval of a situation is greatly amplified if people have spent lots of effort to reach that situation. Sometimes an effortful path can be purposely planned in the interest of manipulating attitude.
counterattitudinal advocacy: when we state opinions we don't believe, we start to believe them
Simply asking people to compose an opposing argument can make them change their minds.
labelling: get people to act a certain way by talking to them as if they already were that way
Get people to act a certain way by treating them as if they already act that way
To go through the effort, to me, the employee must really be worth it. If you live in an area where it is hard to find great employees, these tactics may be the thing that you will have to live by to draw the best out of what your employees have to offer.
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