
The very nature of working in an information and knowledge based world, demands certain things of managers that years ago didn't exist.
By being an information society, it means that workers have now become specialists. This is something much newer than we think in the corporate workplace.
This means that in the workers thoughts, management isn't as important as it used to be for the simple reason that they are specialists. What knowledge about the job can a manager give them? None, really.
So what is our purpose in this type of world? Overall there is one main purpose:
Make sure the employees understand and are reminded of what the idea or vision of the company is and how it relates to the current project.
Highly skilled employees can also be highly independent and many times need to be cajoled into jointly working together and working with different skill sets. Continually keeping the purpose before them reminds them indirectly how much they need each other's different talents to accomplish the task.
We much continually make sure it's embedded in their hearts and minds or you'll continually be putting out brush fires all over the place as they rub against one another. They must be made capable on working jointly on the task and for one another.
Within that context, there will be times when you have to soothe a few egos and be a moderator and peacekeeper. Managing highly skilled people is getting to be more like working with celebrities in the sense that you're a babysitter and pamperer to a certain degree, while pushing them continually back to focus on the purpose before them.
Welcome to the information age!
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