It is increasingly becoming important in the workplace, and concerning a company's success, that management is approachable. To set up a culture that doesn't invite people to be able to express themselves, is to basically set up a culture of failure.
Many times it's not even what is said, but the fact that it can be said that is most important. I'm not just talking about strategy meetings and that type of thing, but concerning any aspect of a person's concerns about their jobs and place in the company.
To have this type of open culture (it's different than the general work openness) among the management is vital, absolutely vital to the success of any business.
One of the things we can do as managers is to invite comments and participation. Don't just have some type of written policy that says you have an open door policy, but rather proactively engage your employees to prove it.
It's worse to have a written statement saying you have a policy and not live it, than to have no policy at all. So go after your employees as an example of this policy. Ask them how they are, how there children, spouses, health and things they're interested in are. You'll find more ways to serve them better through this and provide the platform to be able to get things done even better by showing you really mean it.
Have you been proactive with those you work with? How has it affected your business or department?
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