Devoted to Managers and those that seek to improve their management skills

One of the greatest mistakes that business management makes is to expect all things to go great at once.

For example, if you were to implement a new software system in your business, it would be expected that people be coached and trained to learn the system while keeping the numbers up to the level they were on the old system. I've got news for you: it ain't going to happen.

Now if you've had well-trained employees and they've been great using the old system, I would highly recommend that you take them aside on company time and give them the training they need to implement that system. The reason why is there is a high probability of losing some of them from burnout and stress.

A great many management teams are excited about the potential that the new software or skills can add to the bottom line and success, so they attempt to train on-the-job. In some cases this may be ok, but in most major overhaul's it isn't.

One thing to understand when you make decisions based upon short-term numbers only: one way or the other when you implement major changes, there will be a drop in the numbers until the system is learned; there's no getting around it.

So the question that management needs to ask is this: Do you want there to be a quick short-term drop of the numbers or do you want it to be a long-term drop? You can get done quick through focused training or you can do it slowly while employees are under great stress and their actions may hurt the company if they leave.

Have you had to deal with this same situation? What were your results?