Wondering why things get done so haphazardly at time? Why your workers come in and only put in their time and go home?
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One of the key reasons is that many managers stop listening to what their employees have to say. We need to realize that when all that is happening is a top-down dispersing of directions and orders, the employees go into survival mode and simply show up, do enough to get by, and go home. In our competitive world that can never be enough.
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How can this problem be rectified? Here are a few things to consider that you can infuse into your corporate culture to assure that your employees can be engaged and that you and the company can get the full benefit of their input, innovation, creativity, productivity, motivation, and as a result of all of that: their motivation.
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Get out of the way and don’t interfere when they have something to say. When there is input, listen and get back with responses as soon as possible. Whenever I have walked the floors of various businesses I always carried something that I could immediately take note with; either manually or with a recording. This was for me as well as the employee. When they watch you record what they are saying, they know you are listening and that is already have the game.
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Now here is the next real big challenge. Once you do the above step and get back with the employee, get their input again and continue with this until things are agreed upon as the right course of action to take.
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Look at the attitude of employees would be if nothing was changed until this communication took place. It would revolutionize the workplace. Now people would have ownership.
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If there is a need to override the concerns, there is an honest, forthright reason given that gives the real answer to why.
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This several things done consistently and communicated to the workforce honestly, will change your business forever and help you find golden ideas that are hidden away in the recesses of your employees minds.
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Listening is truly one of the great human skills to seek. If a manager or business leader is a good listener, he or she is likely to build up a satisfied throng of employees.
I think it takes humility to realize that employees can teach the manager things - the manager is not necessarily smarter than them! Hence the need to listen.
Posted by: Easton Ellsworth | February 20, 2006 10:44 AM | Permalink to Comment