Devoted to Managers and those that seek to improve their management skills

Last post we talked about using the iPod for the purpose of enhancing the customer experience in various ways. What we call blended learning takes things a step further and mixes together every possible medium to produce the high-quality, cost efficient result. 

While last post we were talking about customer enhancement, for now, blended learning deals mostly with employee training. 

From the employees’ perspective, blending allows them to answer questions and develop at a time and place more of their choosing.  

From the learning executive’s perspective, blended learning is about improving performance and achieving business objectives with employees spending more time where they are most needed—at work.

Now we know that different problems require different solutions (different mixes of media and delivery) – and we believe that the key is to apply the RIGHT MIX to a given business problem.  Hence blended learning is effectively replacing e-learning.  

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The difference between formal education and training for the business is the business training exists solely for the improvement of the performance of business. Its purpose isn’t so that we can have our employees acquire some type of improved intelligence, rather it is so that the business can increase its performance through learning to reduce costs more efficiently and increase the revenue flow.  

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The idea is that our employees need to learn enough to become more efficient at their jobs, not more than that. The key with blended learning is to realize that people learn better through various means. The use of diverse mediums results in a much better result than force-feeding through one way of teaching only.  

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